Response: email will be answered within 24 hours.
Payment: T/T or L/C is acceptable, Paypal is welcome.
Shipping: Sample will be delivered within 1 week after order confirmation. A large number of products will be delivered within 14 days after order confirmation.
Warantee period: 1 year from purchase date. Any damage to the Vvsafety product(s) as a result of misuse, abuse, neglect, accident, improper installation, fire, water, repairs by persons other than the manufacturer will void this warranty.
Return Policy:
1.If customer finds that the received product is defective within the first ninety (90) days of retail purchase, then Vvsafety will provide a replacement unit at no cost to the customer.
2. If customer need repirment within warranty period, customer can send the unit back to Vvsafety. Customer will be responsible for returning freight. If repairs not possible, Vvsafety will replace the product. The customer must send email to receive a RMA (Return Material Authorization) prior to returning any product.